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Courtix
Platform & Reliability Engineering

Ship faster. Stay up. Sleep at night.

We build and operate the platform underneath your software: CI/CD, infrastructure-as-code, managed data, observability, DDoS protection and on-call rotations, so your product engineers can focus on shipping features, not fighting fires.

What’s included
  • CI/CD pipeline design and implementation
  • Infrastructure-as-code provisioning and review
  • Deployment automation on any major cloud provider
  • Managed PostgreSQL, MySQL and Redis
  • WAF, DDoS and bot protection in front of production
  • Automated backups and point-in-time recovery
  • TLS certificates and DNS management
  • Structured logging, metrics and traces
  • SLI / SLO definition and error budgets
  • Runbooks and on-call rotations
  • Incident response and post-mortems
Outcomes you should expect

Faster, safer releases

Trunk-based delivery with protected main and automated rollbacks, so shipping isn’t scary.

Fewer surprise outages

Observability catches issues before users do. On-call actually works. Runbooks exist and are current.

An audit trail you can show a regulator

Every change tagged, reviewed and reproducible through infrastructure-as-code. No snowflake servers.

How engagements are scoped

A discovery sprint, a written proposal, then we ship.

We don’t publish list prices because no two engagements are the same. Every project starts with a short, paid discovery so you and we can agree on scope, timeline and cost before we write any production code.

Start a discovery sprint
01

Discovery sprint

A short, paid engagement where we map the problem, review any existing code or systems, produce an architecture brief and deliver a written proposal with scope and pricing you can act on.

02

Scoped build

Once you accept the proposal, we ship against written scope and milestones. Weekly demos, transparent progress, no open-ended hourly meters.

03

Operate or hand over

After launch we can run the system alongside you, iterate on it under a retainer, or transition it cleanly to your team with documentation and knowledge transfer.

FAQ

Platform & Reliability Engineering FAQ

Didn’t find what you were looking for? Email hello@courtix.com and we’ll get back to you within one business day.

Primarily Cloudflare and AWS. We’re cloud-pragmatic: the right platform depends on the workload, compliance requirements and the client’s existing commitments. Our applications are built on standard modern web technologies so they travel cleanly between platforms.
Yes. PostgreSQL, MySQL and Redis are our most common managed offerings, provisioned via infrastructure-as-code and monitored alongside the application. Backups, point-in-time recovery and patching are included.
For systems we operate, we do. We run a documented on-call rotation with paging, escalation paths and written runbooks, with 30-minute Sev-1 response during business hours or 24/7 under a contracted rotation. For systems operated by your team, we help you stand up the same practices and train the people carrying the pager. (‘On-call’ is the standard engineering term for the person currently responsible for responding to production incidents.)
Structured logs, metrics and traces wired from day one, with dashboards and alerts focused on the indicators your team would actually act on. If an alert fires and nobody does anything, we either fix the alert or delete it.
We lean on Cloudflare’s network for DDoS mitigation, WAF and bot protection in front of most of our production workloads. Application-layer controls (rate limiting, auth hardening, audit logging) are layered on top.
We target 99.9% monthly uptime for production workloads with 30-minute Sev-1 response during business hours, or 24×7 with a contracted on-call rotation. See our SLA for full details.
Defined per system in the engagement contract. Typical production targets are an RPO of 15 minutes or less and an RTO of 4 hours or less. Backups are automated, encrypted, cross-region where the workload calls for it, and we test restore procedures on a quarterly basis. No backup is considered valid until it has been successfully restored in a drill.
The primary region for every workload is chosen during discovery based on your regulatory and commercial requirements. Backups and replicas are kept in-region (or in an approved set of regions) by default. Data residency commitments and any cross-border transfer flows are documented in the engagement-level data flow, which becomes a deliverable you can show an auditor.
Yes. We start with a codebase and infrastructure review, then propose a stabilisation plan before we agree to any SLA commitments. We don’t take on production on-call responsibility for a system we haven’t had time to understand: that’s a fast path to an outage neither party wants.
Ready when you are

Let's build something that ships.

Tell us about your project. A senior engineer will reply within one business day, no pitches, no forms-before-forms.